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Privacy Policy & Terms

Privacy Policy


This privacy policy sets out how MOKU uses and protects any information that you give when you use this website.

All data is collected lawfully and in accordance with the UK Data Protections Act 1988.

MOKU is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. MOKU may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we do with the information we gather: Upon ordering a product, we take some basic information from you. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Order fulfilment.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, properties or other information that we think you may find interesting using the email address that you have provided.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information if we collect it online.

How we use cookies: A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Intellectual Property Rights: All of the information contained on the Site is the exclusive property of MOKU. This includes all logos, software, documents or any other of its intellectual property rights.

You may not download, copy or print any of the pages of the Site except for your own personal use, and provided you keep intact all copyright and proprietary notices. No copying or distribution for any business or commercial use is allowed.

If you have any queries with regard to this privacy statement please contact us.



You should retain a copy of these terms for your future reference. MOKU reserves the right, at its sole discretion, to refuse any purchasing products. Please note that, if you refuse to accept this Agreement and consent to us processing your data in accordance with our Privacy Policy, you will be unable to purchase from MOKU. By purchasing from MOKU, you agree to be bound by these terms.

Service Description: MOKU is an ecommerce store selling minimal, stylish and intelligent lifestyle products.

Registration of your details: By placing an order with MOKU, you warrant that you are legally capable of entering into binding contracts. You agree to provide MOKU at registration a correspondence address, both email and postal and provide payment through one of our partner payment processors, Paypal or Stripe. You must inform MOKU immediately of any changes to your correspondence address by emailing or other information by emailing MOKU on

Communication: For contractual purposes, you agree to electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that communications be in writing.

Returns & Delivery: Refer to our ‘Delivery & Returns’ page here for more information on delivery times and the delivery and returns process. Alternatively you can contact us at for more information or for matters that are specific to your order or personal situation.

Limitation of Liability: MOKU will not be liable for: (a) any economic losses (including loss of revenues, profits, contracts, anticipated savings, data or wasted expenditure); (b) any loss of goodwill or reputation; and (c) any other indirect or consequential loss. Nothing in this clause in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything that may not legally be excluded or limited. Subject to the preceding sentence, MOKU’s liability shall be limited to the amount paid for your order.

Waiver: If we fail, at any time during the existence of these terms, to insist upon strict performance of any of your obligations under the  any of these terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the terms, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us of any of these terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Severability: If any of these terms or any provisions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire Agreement: These terms and any document expressly referred to here constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations and previous arrangement, if any, between us. We each acknowledge that, in agreeing to these terms, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms or the documents referred to in them.

Law and jurisdiction: This Agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) will be governed by English law and will be subject to the exclusive jurisdiction of the courts of England and Wales.

Our right to amend our Terms: We have the right to revise and amend these terms and our policies from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities. You will be subject to the terms and policies in force at the time that you order from us, unless any change to these terms or policies is required to be made by law or governmental authority, in which case severability shall apply. We will notify you of any materially important changes to the terms, in which case we have the right to assume that you have accepted the changes to the terms, unless you notify us to the contrary within 14 days after our notification.

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